Why Train?

“What if I train my employees and they leave? More importantly, What if I don’t train them and they stay?” I have no idea where I heard that from but it has stuck with me for at least 20 years. In our corporate vision statement, we say “We have...

Why Not the Trades?

For years, I’ve asked young people about their career goals and rarely do I hear “I want to get into construction or the service industry”.  So the question I keep asking is “Why not the trades?”  The statistics are clear about college...

Does the Customer Really Come First?

When I started Goodco Mechanical in my dining room in 2008, one of the first things I did was create a mission statement; “Make the customer’s experience so positive that they have no choice but to use us again and again.”  Recently, however,...
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